ARR represents the yearly revenue generated from subscriptions specific to a software-as-a-service enterprise. It serves as a solid barometer of business stability and proves invaluable for long-term strategic planning.

Heatmaps help you discover why users are behaving the way they do when they visit your website or use your product. It’s a powerful way to see how users respond to your application and why they may or may not be converting.

Often, product managers shoulder the full blame for failing to identify edge cases early in the product development process — that is, before the sprint begins.

Observability provides insights into the performance of your product based on the logs, traces, and metrics generated by your systems.

Application performance monitoring (APM) empowers you to make informed decisions that enhance overall user satisfaction and ultimately boost your bottom line.

Average order value (AOV) is the average amount your customers spend per purchase within a certain period.

A type 1 error, also known as a “false positive,” occurs when you mistakenly reject a null hypothesis as true.

HEART differentiates itself by focusing on the user experience and encouraging you to gauge whether your product responds to user demands.

Conversion funnel mapping is an effective method for identifying the strengths and weaknesses of your product. To truly unleash its potential, you need to adjust your funnel based on the insights you uncover along the way.

Without issue management, your organization will have a tough time mitigating risks — both big and small — as well as managing necessary changes.

Digital experience monitoring is a tool that helps identify issues with the user experience and offers solutions.

User engagement — sometimes also referred to as product engagement — is a way to measure how actively your users interact with your product/application at a granular level.