Tag: product-analytics

An Overview Of Customer Experience KPIs

An overview of customer experience KPIs

Product Management

Monitoring customer experience KPIs helps companies understand customer satisfaction, loyalty, and the overall experience.

Monica Dhiman
Jul 24, 2024 ⋅ 5 min read

Anticipating user needs with predictive analytics

Product Management

Predictive analytics uses historical data, statistical algorithms, and machine learning techniques to forecast future outcomes.

Kayode Adeniyi
Jul 15, 2024 ⋅ 3 min read
Measuring The Impact Of Product Changes

Measuring the impact of product changes

Product Management

As a PM, you have to ensure that whatever updates are made to the product align with the overall goals of the company.

Kayode Adeniyi
Jul 8, 2024 ⋅ 2 min read
Metrics Overload: When Too Much Data Becomes A Problem

Metrics overload: When too much data becomes a problem

Product Management

While many organizations struggle with a lack of data, others face the opposite challenge: an overabundance of data, which can lead to analysis paralysis.

Dr. Marina Stojanovski
Jun 26, 2024 ⋅ 5 min read
Introducing Galileo AI Summer '24: Session Summaries And Severe Mobile Issues

Introducing Galileo AI Summer ’24: Session summaries and severe mobile issues

Product Management

Galileo Highlights eliminates the need to watch hours of sessions by automatically summarizing each user’s experience and identifying patterns, friction points, and behavioral trends across groups of sessions.

Matt Arbesfeld
Jun 25, 2024 ⋅ 2 min read
A Complete Guide To A:B Testing

A complete guide to A/B testing

Product Management

A/B testing is a method of comparative analysis where two versions of a product change (A and B) are tested against each other.

Bartosz Jaworski
Jun 25, 2024 ⋅ 6 min read
Techniques For Running Customer Behavior Analysis

Techniques for running customer behavior analysis

Product Management

Customer behavior analysis (CBA) is the study of how individual customers, groups, or segments act when interacting with your product.

Bartosz Jaworski
Jun 5, 2024 ⋅ 6 min read
How To Connect Business Metrics To Customer Opportunities

How to connect business metrics to customer opportunities

Product Management

I often help product teams move from reactive, stakeholder-driven ways of working to strategic, outcome-driven ways. In this process, I […]

Else van der Berg
Apr 26, 2024 ⋅ 7 min read
A Guide To Success Metrics

A guide to success metrics

Product Management

Success metrics are measurable parameters used to measure progress, effectiveness, and ultimately, success.

Dr. Marina Stojanovski
Apr 23, 2024 ⋅ 4 min read
Embracing Product-Led Growth- Principles, Strategies, And Metrics

Embracing product-led growth: Principles, strategies, and metrics

Product Management

The core of PLG relies on reducing time to value and relentlessly improving the user experience by creating multiple a-ha moments.

David Pereira
Apr 18, 2024 ⋅ 5 min read

Unpacking data skills for product managers

Product Management

Whether you call it data-driven or data-informed, PMs need to know how to work with qualitative and quantitative data.

Else van der Berg
Apr 17, 2024 ⋅ 7 min read
Evaluating Customer Experience Metrics

Evaluating customer experience metrics

Product Management

Customer experience metrics are metrics that you can use to determine how customers perceive their interaction with your product.

Bartosz Jaworski
Apr 16, 2024 ⋅ 6 min read