Customer experience metrics are metrics that you can use to determine how customers perceive their interaction with your product.

The PR/FAQ method helps you clarify your vision, communicate your strategy, validate your assumptions, and solicit feedback from others.

Functional requirements describe the desired outcome from the user’s perspective so it’s easier to understand the end result.

To help you demonstrate a plan for your product goals and report on your progress, you can use a Gannt chart.

As a PM, you want to make knowledge sharing as easy as possible to avoid bottlenecks and keep your team operating autonomously.

SWOT analysis is a framework used to evaluate the strengths, weaknesses, opportunities, and threats of any initiative.

A post-mortem analysis is a process that helps identify the causes of a failure and how to prevent it in the future.

When exploring product development you’ll find out that all the needed roles and processes will likely already be there for you to use.

Marty Cagan says that the rise of product owners has been damaging. So, what does the future of the product owner role look like?

A eureka moment occurs when a customer realizes the value and benefit of using the product and becomes more engaged and loyal to it.

YouTube saw an opportunity to join the transition towards short-form videos and released YouTube Shorts.

Something in the WeWork product had to fail on a fundamental level, so we’ll explore a few theories that may have paved WeWork’s demise.