Sara Nguyen My greatest career achievement was when I was recognized as "GIF Master" for my GIFs in the company Slack channel. A close second is that I've written over 600,000 words in the past two years.


11 Stories by Sara Nguyen

What are vanity metrics? Examples and how to avoid them

When teams focus on vanity metrics, they take their product in the wrong direction. Yet, PMs and other teams frequently fall into the pit...
0 4 min read

Customer feedback: Why you should seek it and how to obtain it

Establishing an effective product feedback loop gives cross-functional teams the data they need to create desirable and scalable products for your customers.
0 6 min read

What is the AARRR (aka pirate metrics) framework?

AARRR metrics — also known as pirate metrics — focus on every stage of the customer lifecycle to help you gain actionable insights into your...
0 5 min read

What is customer retention rate and how to calculate it

Simply offering an excellent product is not enough to gain new customers and retain existing ones. Other factors, such as customer support, UX design,...
0 5 min read

10 product roadmap tools and their best features (free and paid)

The best product roadmap tools enable you to effectively communicate your product strategy, track and report on your progress, and facilitate collaboration with employees...
0 7 min read

5 product feature prioritization frameworks and strategies

Prioritization frameworks are an essential part of a product manager's tool kit because they aid in facilitating clear communication and making efficient product decisions.
0 5 min read

5 product management certifications you can take online

There is a product management certification program for every stage of the PM’s career, no matter how green or experienced you are.
0 5 min read

What metrics and KPIs do product managers track?

Quantitative product data is crucial to understanding user behavior. Learn how your product team can use this knowledge to improve the user experience, reduce...
0 6 min read

6 tried and true product management frameworks you should know

When considering a product management framework, you should select one that’s best suited to boost profitability and help streamline processes.
0 5 min read

What is a sprint review? Meeting agenda example and overview

Knowing how to run a sprint review is a prerequisite for any product management role, but it’s important to make the ceremony more than...
0 6 min read

What does a product manager do? Role and responsibilities

We do our best to pin down the product manager’s role and responsibilities and list the skills required to build a successful career in...
0 6 min read