Tag: customer-experience

How to increase customer retention: Strategies and examples

Product Management

High retention leads to higher revenue, lower costs, and better data. Learn tried-and-true strategies to increase your customer retention rate.

Bart Krawczyk
Oct 24, 2022 ⋅ 6 min read
What Are Consumer Insights And How To Use Them (With Examples)

What are consumer insights and how to use them (with examples)

Product Management

Consumer insights help you learn about your customers’ needs, wants, and behaviors. Discover how to create a consumer insights strategy that enables product growth and drives revenue.

Klaas Hermans
Oct 20, 2022 ⋅ 6 min read
The Pragmatic Marketing Framework Explained (With Examples)

The Pragmatic Marketing Framework explained (with examples)

Product Management

In this guide, we’ll demonstrate how pragmatic marketing impacts the product development process and lifecycle and take a look at some real-world examples.

Advait Lad
Oct 13, 2022 ⋅ 5 min read
What Is A Good Net Promoter Score (NPS)?

What is a good net promoter score (NPS)?

Product Management

What is considered a good Net Promoter Score (NPS)? It depends on the industry, customer expectations, the strength of your competition, and many other factors.

Advait Lad
Oct 10, 2022 ⋅ 5 min read
Customer Feedback: Why You Should Seek It And How To Obtain It

Customer feedback: Why you should seek it and how to obtain it

Product Management

Establishing an effective product feedback loop gives cross-functional teams the data they need to create desirable and scalable products for your customers.

Sara Nguyen
Oct 6, 2022 ⋅ 6 min read