2023-01-17
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#customer experience
Glenn Block
155481
Jan 17, 2023 ⋅ 6 min read

You are not your customer: How to avoid building the wrong product

Glenn Block Glenn is the CEO of ProdSense where he helps early-stage companies deliver platforms, service, and tools with an equitable strategy. He's spent 25+ years building great teams and products at Microsoft, Splunk, Auth0, DocuSign, and more. He's also the co-host of the "Until The Ice Cream Truck" podcast. You can contact him at [email protected].

Recent posts:

Stress-testing AI products: A red-teaming playbook

Red-teaming reveals how AI fails at scale. Learn to embed adversarial testing into your sprints before your product becomes a headline.

Kayode Adeniyi
Jul 10, 2025 ⋅ 5 min read
Cory Bishop Leader Spotlight

Leader Spotlight: Building a human-focused AI product, with Cory Bishop

Cory Bishop talks about the role of human-centered design and empathy in Bubble’s no-code AI development product.

Katie Schickel
Jul 10, 2025 ⋅ 8 min read

5 product leaders on reducing friction in mobile-first experiences

Learn how to reduce mobile friction, boost UX, and drive engagement with practical, data-driven strategies for product managers.

Sara Nguyen
Jul 9, 2025 ⋅ 4 min read
Jim Naylor Leader Spotlight

Leader Spotlight: Emphasizing clear, thoughtful documentation, with Jim Naylor

Jim Naylor shares he views documentation as a company’s IP and how his teams should use it as a source of truth.

Sibel Bagcilar
Jul 9, 2025 ⋅ 7 min read
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