2022-12-07
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#customer experience
Shehab Beram
145084
Dec 7, 2022 ⋅ 4 min read

What is customer centricity and how to achieve it

Shehab Beram A purpose-driven technologist, product manager, and consultant. I write essays that help you get smarter at your product management game.

Recent posts:

Exploring Augmented Products- Beyond The Core Offering

Exploring augmented products: Beyond the core offering

The idea behind an augmented product is that it doesn’t replace the actual standard product, but rather increases the value for the customer.

David Theil
May 28, 2024 ⋅ 6 min read

Charting the product manager career path

The product management career path has opened up new opportunities for IC product managers and companies have begun hiring again.

Joel Polanco
May 27, 2024 ⋅ 8 min read

The PR/FAQ method for product innovation

The PR/FAQ (press release/frequently asked questions) helps you to envision and define a new product before it’s developed.

Kayode Adeniyi
May 24, 2024 ⋅ 4 min read
Russell Goldman Leader Spotlight

Leader Spotlight: Transforming retail with GenAI, with Russell Goldman

Russell Goldman talks about the possibilities and challenges associated with bringing GenAI into a combined retail and software space.

Jessica Srinivas
May 24, 2024 ⋅ 8 min read
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