Tag: customer-experience

How to master product bundling strategies

Product Management

By strategically combining products, you can offer greater value, increase average order profit, and stand out in a competitive market.

Bartosz Jaworski
Dec 9, 2024 ⋅ 5 min read
Understanding Value Exchange To Boost Product Success

Understanding value exchange to boost product success

Product Management

Value has many forms outside of the exchange of money for products/services. It can be in the form of saving time, increasing revenue, etc.

Joel Polanco
Dec 6, 2024 ⋅ 7 min read

Real-world examples of value-based pricing strategies

Product Management

Value-based pricing is about using the perceived value, also referred to as willingness-to-pay, to set the right price points for the product.

Bart Krawczyk
Dec 4, 2024 ⋅ 5 min read
Using Product Localization Strategies To Expand Global Reach

Using product localization strategies to expand global reach

Product Management

The globalization of your product opens up opportunities for growth, however, every new market comes with its own challenges.

Robert Drury
Nov 22, 2024 ⋅ 3 min read
Understanding Detractors- Impact And Strategies

Understanding detractors: Impact and strategies

Product Management

Detractors have long-term effects like negative brand perception, reduced customer loyalty, and a decrease in sales.

Sara Nguyen
Nov 21, 2024 ⋅ 4 min read
How Failure To Recall Products Can Lead To Liability Claims

How failure to recall products can lead to liability claims

Product Management

To proactively address liability concerns, you can create an internal product recall team for dealing with risks and ensuring quality.

Zeynep Cansu Yildirim
Nov 20, 2024 ⋅ 5 min read

The role of modularization in product management

Product Management

Interchangeable modules simplify development and allow for flexibility and customization without hurting the product’s functionality.

Sara Nguyen
Nov 1, 2024 ⋅ 3 min read

A guide to developing a product segmentation strategy

Product Management

Product segmentation refers to dividing your product offering into smaller groups of products that target different market segments.

Bart Krawczyk
Oct 31, 2024 ⋅ 5 min read
An Overview Of Unbundling For Product Management

An overview of unbundling for product management

Product Management

Unbundling involves breaking down a product or service into its individual components, allowing customers to purchase only what they require.

Bartosz Jaworski
Oct 29, 2024 ⋅ 4 min read
What Are The Keys To Customer Observation?

What are the keys to customer observation?

Product Management

Customer observation helps you understand their pain points, needs, user patterns, and in general what works for them versus what doesn’t.

Aniket Parihar
Oct 22, 2024 ⋅ 4 min read
Why CES Will Give You More Insights Than CSAT And NPS

Why CES will give you more insights than CSAT and NPS

Product Management

Try supporting NPS with CES, which helps you uncover where customers struggle, and CSAT, which focuses on product satisfaction.

David Pereira
Oct 16, 2024 ⋅ 3 min read
How Simplifying Our Sales Funnel Led To A 30 Percent Lift In Conversion To Paid Users

How simplifying our sales funnel led to a 30 percent lift in conversion to paid users

Product Management

Although we did a good job moving people to the checkout page, we had problems converting checkout visitors to paying customers.

Bart Krawczyk
Sep 18, 2024 ⋅ 3 min read