Tag: customer-experience

What Are Push Notifications And Why Are They Important?

What are push notifications and why are they important?

Product Management

In this article, you will learn how to use push notification to reach users with relevant information to keep them returning to your product.

David Pereira
May 9, 2023 ⋅ 4 min read
What Is Digital Product Management? A High-Level Guide

What is digital product management? A high-level guide

Product Management

Digital products are everywhere, and managing them is no easy feat. Learn the ins and outs of digital product management, from skills to tools to challenges, in this high-level guide.

Surbhi Sooni
May 1, 2023 ⋅ 8 min read
Guide To The Customer Discovery Process

A guide to the customer discovery process

Product Management

Successful products are built because someone used customer discovery first to understand market needs and pain points and develop their solution around them.

Leah Campbell
Apr 28, 2023 ⋅ 8 min read
What Is An Aha Moment? Meaning, Examples, And Types

What is an aha moment? Meaning, examples, and types

Product Management

Unlock the secret to building products that users love. Learn how understanding how to identify and maximize aha moments can help you drive retention, virality, and conversion.

Bart Krawczyk
Apr 27, 2023 ⋅ 7 min read
User Persona Template And Examples

How to write a user persona: Template and examples

Product Management

Learn how to craft user personas that improve your team’s ability to make important decisions throughout the product development lifecycle.

Shehab Beram
Apr 20, 2023 ⋅ 5 min read
Understanding The Different Types Of Survey Questions

Understanding the different types of survey questions

Product Management

Survey templates aren’t bad, they’re just unlikely to give you all the insights you’ll need right out of the box. Creating your own survey will help you uncover what you need to know.

Daniel Schwarz
Apr 18, 2023 ⋅ 5 min read
What Is Product Adoption And How Do You Measure It?

What is product adoption and how do you measure it?

Product Management

Nailing jobs that customers do frequently will improve your product adoption. Customers need to understand what your product does for them.

David Pereira
Apr 13, 2023 ⋅ 4 min read
What Is Voice Of The Customer VOC

What is voice of the customer (VOC)?

Product Management

VOC helps ensure that customer requests are valuable and creates a competitive advantage by offering a better customer experience.

Zeynep Cansu Yildirim
Apr 11, 2023 ⋅ 7 min read
What Is Churn Rate? Formula, Definition, And How To Reduce Churn

What is churn rate? Formula, definition, and how to reduce churn

Product Management

In this article we will explore what churn is, the impact it has on businesses, and strategies to reduce it.

Klaas Hermans
Apr 10, 2023 ⋅ 4 min read
User onboarding: How To Create A Smooth User Experience

User onboarding: How to create a smooth user experience

Product Management

Discover how to create a smooth onboarding experience that will increase user engagement and retention.

Bart Krawczyk
Apr 5, 2023 ⋅ 5 min read
A Guide To Continuous Interviewing

A guide to continuous interviewing

Product Management

In this guide, we’ll provide some actionable insights to help you implement one of the cornerstone continuous discovery habits: continuous interviewing.

Bart Krawczyk
Mar 24, 2023 ⋅ 4 min read
What Is A Story Map? Definition, Template, And Examples

What is a story map? Definition, template, and examples

Product Management

In this guide, we’ll define what a story map is, look at a practical example, and provide a step-by-step guide and template to help you create your own story map.

Bindiya Thakkar
Mar 6, 2023 ⋅ 6 min read