2023-05-22
2113
#customer experience#product strategy
Bindiya Thakkar
170214
102
May 22, 2023 ⋅ 7 min read

Mastering the omnichannel journey: Definition and strategies

Bindiya Thakkar Experienced product manager and product owner with a demonstrated history of working in the Omni channel and digital tools. Skilled in product management, digital strategy, roadmapping, business strategy, and user experience.

Recent posts:

Keith Agabob Leader Spotlight

Leader Spotlight: Removing opinions about what to build, with Keith Agabob

Keith Agabib shares examples of creating business cases from research, data, and consumer insights to remove opinions around what to build.

Kate Trahan
Apr 12, 2024 ⋅ 8 min read
A Guide To People Management

A guide to people management

People management refers to the task of managing, overseeing, and optimizing employees to drive a team towards achieving its goals.

Souradeep Ghosh
Apr 12, 2024 ⋅ 3 min read

Conducting a workshop for creating effective user stories

A user story workshop is where the whole product team and relevant stakeholders get together to build a shared understanding.

David Pereira
Apr 12, 2024 ⋅ 4 min read
Darlene Miranda Leader Spotlight

Leader Spotlight: Linking customer satisfaction metrics to business outcomes, with Darlene Miranda

Darlene Miranda discusses the importance of creating an obvious link between customer experience metrics and the business outcome.

Jessica Srinivas
Apr 11, 2024 ⋅ 8 min read
View all posts

Leave a Reply