2023-05-19
1817
#customer experience#tools and resources
Bart Krawczyk
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May 19, 2023 ⋅ 6 min read

What is a service blueprint? Template and examples

Bart Krawczyk Learning how to build beautiful products without burning myself out (again). Writing about what I discovered along the way.

Recent posts:

Andrew Chen Leader Spotlight

Leader Spotlight: Enabling and leveraging live video commerce, with Andrew Chen

Andrew Chen, Chief Product Officer at CommentSold, discusses how live video is transforming ecommerce opportunities for brands.

Jessica Srinivas
Apr 23, 2024 ⋅ 8 min read
A Guide To Success Metrics

A guide to success metrics

Success metrics are measurable parameters used to measure progress, effectiveness, and ultimately, success.

Dr. Marina Stojanovski
Apr 23, 2024 ⋅ 4 min read
Chris Baltusnik Leader Spotlight

Leader Spotlight: Leveraging data to understand buying behavior, with Chris Baltusnik

Chris Baltusni talks about the difference between adopting an omnichannel approach versus a multichannel one.

Jessica Srinivas
Apr 22, 2024 ⋅ 7 min read

A guide to the V2MOM framework

The V2MOM framework encourages continuous communication and updates, making it a dynamic tool for managing progress towards goals.

Bartosz Jaworski
Apr 22, 2024 ⋅ 5 min read
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