Tag: customer-experience

A Guide To Dogfooding

A guide to dogfooding

Product Management

Dogfooding refers to a situation where a product team uses their own product or service before releasing it to the market as a test case.

David Pereira
Feb 6, 2024 ⋅ 3 min read
A Guide To Smoke Testing

A guide to smoke testing

Product Management

Smoke testing is a simple process to ensure the core part of your solution works smoothly when you add new ones.

David Pereira
Feb 1, 2024 ⋅ 3 min read
A Guide To Churn

A guide to churn

Product Management

While your instinct might be to focus on growth, you need to make sure that you also keep an eye on the customers you’ve already brought on.

Kayode Adeniyi
Jan 29, 2024 ⋅ 4 min read
Leveraging Key Differentiators For Competitive Advantage

Leveraging key differentiators for competitive advantage

Product Management

Ultimately, a differentiator answers the question of why customers would use your product over competitive solutions.

Bart Krawczyk
Jan 29, 2024 ⋅ 4 min read
An Overview Of Unit Testing

An overview of unit testing

Product Management

Unit testing is a key part of the software development lifecycle as it ensures that the software is working to expectation.

Kayode Adeniyi
Jan 25, 2024 ⋅ 4 min read
Building An Inclusive Product Through Accessibility

Building an inclusive product through accessibility

Product Management

By making products accessible, you can broaden your potential customer base, reaching out to those who are otherwise neglected.

Surbhi Sooni
Jan 23, 2024 ⋅ 4 min read
A Guide To User Testing

A guide to user testing

Product Management

In this article, you’ll learn what user tests are, how to properly conduct them, and how they can help you ship better products.

Bart Krawczyk
Jan 2, 2024 ⋅ 6 min read
The Power Of Brand Recognition

The power of brand recognition

Product Management

Brand recognition refers to the extent consumers can identify and recognize a brand with its associated products and services.

Suhasini Gadam
Dec 26, 2023 ⋅ 7 min read
The Art Of Customer Feedback Analysis

The art of customer feedback analysis

Product Management

Customer feedback analysis is the art of taking feedback points from your customers and synthesizing them into clear, concise insights.

Anna Schmunk
Dec 15, 2023 ⋅ 4 min read
How The Bandwagon Effect Influences Consumer Decisions

How the bandwagon effect influences consumer decisions

Product Management

A bandwagon effect is when people adopt the attitudes and behaviors of other people just because it’s popular to do so.

Daniel Schwarz
Dec 12, 2023 ⋅ 6 min read

How to grow retention by building habit loops

Product Management

The stronger the habit, the more often users want to use your product and the lower the chance of them churning.

Bart Krawczyk
Dec 5, 2023 ⋅ 3 min read
A Guide To Real User Monitoring (RUM)

A guide to real user monitoring (RUM)

Product Management

Real user monitoring is the process of collecting information about how users interact with your product as they’re interacting with it.

Diana Hsieh
Dec 4, 2023 ⋅ 6 min read