2024-02-15
2016
#collaboration and communication#customer experience
Else van der Berg
186352
102
Feb 15, 2024 ⋅ 7 min read

What if your customers don’t want to talk to you?

Else van der Berg Interim Product Lead/Advisor with a knack for strategic thinking. I help tech companies build products with customer and business impact.

Recent posts:

Jieying Zheng Leader Spotlight

Leader Spotlight: Effectively prompting repeat behavior, with Jieying Zheng

Jieying Zheng, Chief Product and Technology Officer at Bellhop, talks about how she promotes repeat customer behavior in the moving industry.

Jessica Srinivas
Jul 18, 2024 ⋅ 8 min read
Boosting team productivity during growth stages

Boosting team productivity during growth stages

In this post, I share the story of a team that overcame declining productivity through effective specialization, clear missions, and gradual change.

Dr. Marina Stojanovski
Jul 17, 2024 ⋅ 5 min read
Prestige Pricing Strategy

Prestige pricing: Strategy, examples, and benefits

Prestige pricing targets customers who value quality and exclusivity, but it’s more than setting a high price.

Sara Nguyen
Jul 16, 2024 ⋅ 4 min read
Ashley Daniels Leader Spotlight

Leader Spotlight: Leveraging AI to improve customer experiences, with Ashley Daniels

Ashley Daniels talks about how Best Buy utilizes AI to transform the contact center space and optimize customer experiences.

Jenna Danoy
Jul 16, 2024 ⋅ 7 min read
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