A customer journey map is a flowchart that depicts the various stops that customers make before, during, and after purchasing.

Critical thinking is a disciplined way of understanding, applying, and evaluating information from various sources to make informed judgments.

Product strategy is a simple system of goals that aligns teams toward desirable outcomes for both the business and the customers.

A theme is a high-level goal or overarching idea that represents how a product will deliver value to its customers.

The term whiteboarding usually refers to the use of a large whiteboard for collaborative work like designing, planning, and ideating.

Leveraging strong intrapersonal communication will elevate your personal growth and help you grow into the product leader you want to be.

Limiting WIP strengthens team focus, enhances collaboration, improves predictability, and helps you identify bottlenecks.

A post-mortem analysis is a process that helps identify the causes of a failure and how to prevent it in the future.

The Delphi technique is a systematic method for decision-making used to gather opinions from a group of experts.

Extrinsic motivation is driven by external rewards, as opposed to intrinsic motivation which is driven from within.

An elevator pitch is a technique to help you introduce yourself and get the person interested in knowing more.

A product roadmap is a strategic plan that defines the product’s vision, direction, and progress over a certain period of time.