Effective rapport fosters trust, facilitates communication, and creates a foundation for successful collaboration and conflict resolution.

The problem space is a concept or a term that focuses on identifying and understanding the problems and needs of a customer.

The term whiteboarding usually refers to the use of a large whiteboard for collaborative work like designing, planning, and ideating.

Anchoring bias refers to the human tendency to rely too heavily on the first piece of information offered when making a decision.

The waterfall methodology is a sequential project approach where each phase of a project must be completed before moving to the next.

A software bill of materials is a structured, hierarchical list of components, libraries, and dependencies used in a software system.

Product testing is the systematic process of evaluating and assessing a product’s quality, performance, safety, and compliance.

Conjoint analysis is a statistical method often used to conduct market research and evaluate how customers value different product attributes.

The ADKAR model helps you transition through a change and the acronym stands for: awareness, desire, knowledge, ability, and reinforcement.

Scope creep is common in project management and occurs when the scope of the project expands beyond its original boundaries, resulting in missed deadlines, budget overruns, and decreased quality.

The scrum framework defines three artifacts that represent the work of the scrum team or the value the scrum team creates.

The stage-gate process divides projects into different stages with gates (reviews) in between them. Results of the previous phase are presented to stakeholders.