The PR/FAQ method helps you clarify your vision, communicate your strategy, validate your assumptions, and solicit feedback from others.

A customer survey is a structured research tool that product people use to gather insights about their customers.

Failing to solve a problem is okay and you should take it in stride as learning for the next time. Don’t beat yourself up.

Decentralized decision-making is the process where stakeholders distribute strategic decisions within an organization to lower-level teams.

A cumulative flow diagram is an advanced analytic tool that represents the stability of your workflow over time.

A BPMN diagram is a visual representation of the steps, activities, and flows of processes within your organization.

Heidi Helfand’s book Dynamic Reteaming advocates that teams follow repeating cycles of birth, adolescence, maturity, and disruption.

A product roadmap is a visual version of your long-term product strategy. It shows the mission and vision of your product in summary.

A “touchpoint” is a common concept across businesses, but depending on the type of specialist you ask, they’ll give you different answers.

In this article, you’ll learn how to prioritize productivity, work-life balance, collaboration, and staying healthy, while working from home.

With synchronous working sessions, you meet with your team on a video call for a short period every day, just like you would do in the office.

At the heart of an agile team is its ability to collaborate productively, adapt to change, and generate customer-focused, cooperative value.