2023-01-17
1826
#customer experience
Glenn Block
155481
Jan 17, 2023 ⋅ 6 min read

You are not your customer: How to avoid building the wrong product

Glenn Block Glenn is the CEO of ProdSense where he helps early-stage companies deliver platforms, service, and tools with an equitable strategy. He's spent 25+ years building great teams and products at Microsoft, Splunk, Auth0, DocuSign, and more. He's also the co-host of the "Until The Ice Cream Truck" podcast. You can contact him at [email protected].

Recent posts:

5 Steps To Get Your Product Team Back On Track

5 steps to get your product team back on track

Learn how to diagnose issues, rebuild trust, and re-energize an underperforming product team to drive better outcomes and stronger results.

Sara Nguyen
Oct 9, 2025 ⋅ 4 min read

Why great narratives beat OKRs in early-stage products

Story beats strategy in early-stage products. Learn why a clear narrative drives alignment, investors, and early adopters before OKRs matter.

Pascal Akunne
Oct 7, 2025 ⋅ 5 min read
How I Cut Product Waste Fast With This ECRS Workshop

How I cut product waste fast with this ECRS workshop

Discover how ECRS helps product managers eliminate waste, simplify workflows, and drive efficiency across fast-growing teams.

Zeynep Cansu Yildirim
Oct 2, 2025 ⋅ 8 min read
Leading The Transition From Product To Platform

Leading the transition from product to platform

Turn your SaaS product into a platform by spotting key signals, avoiding common traps, and building for scale, reuse, and integration.

Kayode Adeniyi
Sep 30, 2025 ⋅ 4 min read
View all posts

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