2023-01-17
1826
#customer experience
Glenn Block
155481
Jan 17, 2023 ⋅ 6 min read

You are not your customer: How to avoid building the wrong product

Glenn Block Glenn is the CEO of ProdSense where he helps early-stage companies deliver platforms, service, and tools with an equitable strategy. He's spent 25+ years building great teams and products at Microsoft, Splunk, Auth0, DocuSign, and more. He's also the co-host of the "Until The Ice Cream Truck" podcast. You can contact him at [email protected].

Recent posts:

Aislinn Wright Leader Spotlight

Leader Spotlight: The importance of remaining open-minded, with Aislinn Wright

Aislinn Wright talks about pillars that have shaped her product strategy, including open-mindedness and always asking why.

Sibel Bagcilar
May 1, 2025 ⋅ 6 min read
How To Effectively Manage Design Teams

How to effectively manage design teams

Between ignoring your design team and micromanaging them, there’s a sweet spot where you all can deliver great results.

Bartosz Jaworski
Apr 30, 2025 ⋅ 4 min read
Ryan Poppa Leader Spotlight

Leader Spotlight: Aligning customer feedback and expectations, with Ryan Poppa

Ryan Poppa, Senior Director of Product Management at DNSFilter, shares the importance of not being afraid to say no to customer feedback.

Sibel Bagcilar
Apr 30, 2025 ⋅ 8 min read
Will AI Replace PMs? How To Future-Proof Your Role

Will AI replace PMs? How to future-proof your role

Whenever I open PM groups on Reddit, Facebook, or WhatsApp, I see people asking the same question: “Will AI take my job?”

Aniket Parihar
Apr 29, 2025 ⋅ 6 min read
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