2022-10-06
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#customer experience
Sara Nguyen
136214
Oct 6, 2022 ⋅ 6 min read

Customer feedback: Why you should seek it and how to obtain it

Sara Nguyen My greatest career achievement was when I was recognized as "GIF Master" for my GIFs in the company Slack channel. A close second is that I've written over 600,000 words in the past two years.

Recent posts:

Using the power and interest grid for stakeholder management

To help demystify stakeholder management, you can use tools that introduce a structured approach for your product team.

Bart Krawczyk
Dec 13, 2024 ⋅ 4 min read
A Guide To RACI Vs. RAPID Vs. RASIC

A guide to RACI vs. RAPID vs. RASIC

Role-definition frameworks like RACI, RAPID, and RASIC take a structured approach to assigning roles and clarifying accountability.

Praveenkumar Revankar
Dec 12, 2024 ⋅ 7 min read
Jann Curtis Leader Spotlight

Leader Spotlight: Understanding the audience’s ‘so-what,’ with Jann Curtis

Jann Curtis talks about understanding your audience’s purpose and what they hope to get from the conversation.

Jessica Srinivas
Dec 12, 2024 ⋅ 8 min read
A Guide To Scaling Agile For Product Managers

A guide to scaling agile for product managers

Scaled agile is an approach that allows you to extend agile principles across multiple teams, projects, or business units.

Kayode Adeniyi
Dec 11, 2024 ⋅ 4 min read
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