2022-10-06
1872
#customer experience
Sara Nguyen
136214
Oct 6, 2022 ⋅ 6 min read

Customer feedback: Why you should seek it and how to obtain it

Sara Nguyen My greatest career achievement was when I was recognized as "GIF Master" for my GIFs in the company Slack channel. A close second is that I've written over 600,000 words in the past two years.

Recent posts:

The PR/FAQ method for product innovation

The PR/FAQ (press release/frequently asked questions) helps you to envision and define a new product before it’s developed.

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Russell Goldman Leader Spotlight

Leader Spotlight: Transforming retail with GenAI, with Russell Goldman

Russell Goldman talks about the possibilities and challenges associated with bringing GenAI into a combined retail and software space.

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A Guide To Product-Led Marketing

A guide to product-led marketing

Product-led marketing is a strategy that focuses on the product itself as the main driver of customer acquisition, conversion, and retention.

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A Guide To Asynchronous Communication

A guide to asynchronous communication

Asynchronous communication is a style of communication where participants don’t need to be simultaneously present.

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