The Johari window is a psychological framework for identifying perceived attitudes, behavior, and habits of employees.
Secondment is a neat way to pilot a specific role or career without having to go all-in to it right away.
The customer experience entails the holistic experience that a user has with your product, until they solve their specific use case.
Over the last decade, I’ve had the chance to be a product manager in different organizations, from start-ups to well-established companies.
Business process management, or BPM, is a systematic approach that focuses on improving the efficiency, effectiveness, and agility of business processes.
A deep understanding of not just who the customer is, but the exact pain points that they struggle with, will help you build a great product.
Product managers use various data sources, such as customer feedback, user behavior data, market research, and performance metrics, to make informed decisions, set priorities, and drive improvements.
The curse of knowledge is a bias people develop where they assume other people have the same level of knowledge they do.
ASO includes both how highly the app ranks for direct search results, as well as how discoverable your application is.
A one-pager is a great way to align the various departments in your business and ensure that your products have the support they need to be successful.
It feels like only yesterday that the word “agile” indicated some nirvana state that every self-respecting tech company wanted to achieve.
Earlier in my career, I took over a team with a history of productivity issues. This is the story of how we reduced cycle time by ~66 percent and work in progress by ~50 percent, all in the span of six weeks.
