#career development#collaboration and communication
David Pereira
Dec 27, 2023 ⋅ 3 min read

Building trust with an open-door policy

David Pereira Product Leader with 15+ years of experience. Partner at Value Rebels and interim CPO at omoqo. Almost every product team is trapped somehow; untrapping them is what drives me.

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2 Replies to "Building trust with an open-door policy"

  1. There is a lot of good stuff in this article, but… IMHO, it’s quite pollyannish and sounds to me like it was written by a CEO who wants to be friends with all his employees.

    I feel it’s a disservice to potential CEO’s who are thinking about this style, as it does not address the CEO’s responsibilities if implementing such a policy. The CEO has to be very careful not to go from several direct reports to the full company of direct reports.

    The CEO need to constantly remind the people who he/she talks to and influence that they need to take direction from the local management and remind them all the time that they are just bouncing ideas around. In other words, don’t take this discussion as a new direction the employee should go off on. It’s got the potential (and I’ve seen it happen often), to divert employees from critical priorities that the CEO is not day to day managing.

  2. David, I love how you’ve highlighted the CEO’s approach to building trust through an open-door policy. 😊 It’s refreshing to see leaders who prioritize direct communication and teamwork. However, managing the influx of ideas and ensuring they lead to action can be tricky. 🤔

    Organizational Network Analysis (ONA) might help by mapping out how information flows and identifying key influencers. This could streamline the process, making sure good ideas don’t get lost. How do you think this approach could fit into maintaining an open-door policy?

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