2022-11-11
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Monica Dhiman
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Nov 11, 2022 ⋅ 7 min read

Understanding the Kano model

Monica Dhiman I am passionate about solving business problems by bringing the team together and removing impediments. I started my career as a business analyst before moving into product management. I am a Certified Scrum Master and I also write my thoughts about product management at MonicaDhiman.com.

Recent posts:

A guide to the A3 problem-solving framework

The A3 problem-solving framework uses a single A3-sized sheet of paper to document the entire problem-solving process.

Kayode Adeniyi
Jul 23, 2024 ⋅ 2 min read

A guide to social commerce

Social commerce occurs when companies use social media platforms to sell products or services to a targeted group of users.

Aniket Parihar
Jul 23, 2024 ⋅ 5 min read
Jason Mariasis Leader Spotlight

Leader Spotlight: Aligning around the customer’s perspective, with Jason Mariasis

Jason Mariasis discusses how he works to bring all departments together to build a shared understanding of the customer’s perspective.

Jessica Srinivas
Jul 23, 2024 ⋅ 9 min read

Mastering the art of cross-selling to boost sales

Cross-selling is the process of introducing complementary products or services that add additional value to a current sale or post sale.

Joel Polanco
Jul 22, 2024 ⋅ 5 min read
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