Cognitive biases impact consumer behavior, and its important to ethically address them to prevent customer churn and buyer’s remorse.
Drew Lesicko discusses the importance of predicting customer behavior, his approach to launching small, and how to change business models.
Parkinson’s Law is a concept that describes how work expands to fill the time that you budget for its completion.
In this article, we’ll unpack the fundamental problem of shared team ownership and what you might actually achieve instead.
Product service management, or service productization, refers to the extension of the product operating model to a service business.
We sat down with Harsh Jawharkar, a product and growth leader, to get his insights on the nuances of a product-led sales strategy.
In this interview with Abhijit Chaudhary, we talk about how a company can provide value to unique sets of customers.
A user story helps you understand your product by describing who the user is, what they want to achieve, and why they want to achieve it.
Self-management is the ability to drive your behavior, knowledge, and emotions towards meaningful outcomes.
A decision tree looks like a tree where the trunk is the main problem you are trying to solve or the choice you are going to make.
Escalation of commitment is a pattern of continuing to commit to the same strategy despite seeing evidence that the strategy isn’t working.
A matrix organizational structure is when employees are organized into both functional groups and product groups.
