Chris Baltusni talks about the difference between adopting an omnichannel approach versus a multichannel one.
The V2MOM framework encourages continuous communication and updates, making it a dynamic tool for managing progress towards goals.
Akash Gupta discusses the importance of empowering analytics and business intelligence teams to find “golden nuggets” of insights.
Lori Edwards, Director of Product at Niche, discusses challenges with the transition from an individual contributor to a people manager.
Effective rapport fosters trust, facilitates communication, and creates a foundation for successful collaboration and conflict resolution.
The core of PLG relies on reducing time to value and relentlessly improving the user experience by creating multiple a-ha moments.
Corina Santoro talks about how her team made the prediction that customers in the beauty school industry are going to prefer digital learning.
Whether you call it data-driven or data-informed, PMs need to know how to work with qualitative and quantitative data.
Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.
A customer profile is a document that outlines the ideal customers of a business-to-business (B2B) company.
Customer experience metrics are metrics that you can use to determine how customers perceive their interaction with your product.
Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.
