Active listening is the act of listening to what someone is saying while observing their non-verbal cues, intonations, and intent.
Payton White talks about how to create a consistent experience by maintaining the feeling that the brand wants to evoke in the customer.
A product specialist (PS) is a person with extensive knowledge about a specific product or product management-related responsibility.
Ben Hackett discusses the balance of revenue and core cultural values and how ruthless prioritization comes from first-principles thinking.
A project baseline acts as a reference point so you can compare project progress against your intended plan.
Kunal Thadani shares necessary qualities of a full-stack PM, including being resourceful, process-driven, and willing to wear many hats.
A data product manager (DPM) is a type of PM who specializes in managing products that are heavily reliant on data.
Dan Lawyer, CPO at Lucid Software, talks about his philosophy that without autonomy, there is no leverage as a leader.
A product owner sets the direction, keeps the team focused, and ensures that the product becomes a source of value.
Suhas Reddy discusses the principles of human-centric design and its emphasis on delivering products in the context of the customer.
Liz Li, CPO of Velocity Global, discusses the importance of meaningful interactions in tech plus services that contribute to company goals.
By prioritizing brand equity as a key driver of success, you can build enduring relationships with your customers.
