2024-02-15
2016
#collaboration and communication#customer experience
Else van der Berg
186352
102
Feb 15, 2024 ⋅ 7 min read

What if your customers don’t want to talk to you?

Else van der Berg Interim Product Lead/Advisor with a knack for strategic thinking. I help tech companies build products with customer and business impact.

Recent posts:

Why Good Intentions Can Go Wrong In Product Management

Why good intentions can go wrong in product management

No product team starts out trying to harm users. However, harm still happens, and often not from one big decision.

Kayode Adeniyi
Apr 8, 2025 ⋅ 6 min read
Why You Should Stop Obsessing Over Story Points

Why you should stop obsessing over story points

This article assesses the reality of story points, including their promise and where they went wrong, and then offers a potential solution.

Bart Krawczyk
Apr 3, 2025 ⋅ 4 min read
Noah Manger Leader Spotlight

Leader Spotlight: Diving into details without micromanaging, with Noah Manger

Noah Manger, Director of Product Management at Zapier, shares how he balances diving into details and zooming out to see a broader vision.

Jessica Srinivas
Apr 3, 2025 ⋅ 7 min read
Feasibility Study: Steps, Examples, And Free Template

How to conduct a feasibility study: Step-by-step guide with examples

Big opportunities come with big risks. A feasibility study helps you evaluate if your idea is worth it — learn how to do it right.

Shehab Beram
Apr 2, 2025 ⋅ 15 min read
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