2023-04-11
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#customer experience
Zeynep Cansu Yildirim
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Apr 11, 2023 ⋅ 7 min read

What is voice of the customer (VOC)?

Zeynep Cansu Yildirim I am an experienced PM of 5+ years with 9+ years of analyst and leadership experience in software companies, currently working as a PM in an ecommerce company. I am an Electric and Electronic Engineer with a Masters in Engineering Management. In my social life, I like skiing, kitesurfing, boxing, and am a professional horse rider in show jumping competitions.

Recent posts:

Decoding Marketing Jargon- A Glossary Of Terms

Decoding marketing jargon: A glossary of terms

The world of product marketing is always evolving. Even for experts, it can be hard to keep up with the latest concepts, terms, and jargon.

Kayode Adeniyi
Mar 29, 2024 ⋅ 5 min read
Jonas O Klink Leader Spotlight

Leader Spotlight: Bettering learning velocity, with Jonas O. Klink

Jonas talks about his team’s initiatives to “better the learning velocity” — taking an initial idea through hypothesis-driven development to build customer-centric, scalable solutions.

Kate Trahan
Mar 28, 2024 ⋅ 8 min read
Navya Rehani Gupta Leader Spotlight

Leader Spotlight: Energizing your leadership style, with Navya Rehani Gupta

Navya Rehani Gupta talks about her three main pointers for mastering the art of zooming in and zooming out.

Jessica Srinivas
Mar 28, 2024 ⋅ 8 min read

Balancing long term investments vs. quick wins

As a product manager, making decisions on what to develop next is the most difficult and important part of your role.

Else van der Berg
Mar 28, 2024 ⋅ 6 min read
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