2023-06-09
2342
#customer experience#product strategy
Klaas Hermans
171521
102
Jun 9, 2023 ⋅ 8 min read

What is perceived value and how can you capture it?

Klaas Hermans Lifetime in digital and innovation, ensuring value delivery. I enjoy energizing and motivating teams that create and exceed product expectations.

Recent posts:

Jieying Zheng Leader Spotlight

Leader Spotlight: Effectively prompting repeat behavior, with Jieying Zheng

Jieying Zheng, Chief Product and Technology Officer at Bellhop, talks about how she promotes repeat customer behavior in the moving industry.

Jessica Srinivas
Jul 18, 2024 ⋅ 8 min read
Boosting team productivity during growth stages

Boosting team productivity during growth stages

In this post, I share the story of a team that overcame declining productivity through effective specialization, clear missions, and gradual change.

Dr. Marina Stojanovski
Jul 17, 2024 ⋅ 5 min read
Prestige Pricing Strategy

Prestige pricing: Strategy, examples, and benefits

Prestige pricing targets customers who value quality and exclusivity, but it’s more than setting a high price.

Sara Nguyen
Jul 16, 2024 ⋅ 4 min read
Ashley Daniels Leader Spotlight

Leader Spotlight: Leveraging AI to improve customer experiences, with Ashley Daniels

Ashley Daniels talks about how Best Buy utilizes AI to transform the contact center space and optimize customer experiences.

Jenna Danoy
Jul 16, 2024 ⋅ 7 min read
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