A customer journey map is a flowchart that depicts the various stops that customers make before, during, and after purchasing.
Critical thinking is a disciplined way of understanding, applying, and evaluating information from various sources to make informed judgments.
Faline Wu, SVP of Product Management at Better, talks about how to “spiritualize the work-life” by practicing compassion at work.
Product strategy is a simple system of goals that aligns teams toward desirable outcomes for both the business and the customers.
Dogfooding refers to a situation where a product team uses their own product or service before releasing it to the market as a test case.
Pranav Mittal, VP, Consumer Product at Hertz, highlights how innovative thinking is the difference between a company failing and succeeding.
Are product managers in 2024 using the same software, websites, and programs to manage their needs? Are favorites such as Miro still relevant?
A theme is a high-level goal or overarching idea that represents how a product will deliver value to its customers.
Mauricio Monico, Chief Product Officer at Wish, talks about the blurred lines between what it means to be a marketplace versus a retailer.
Smoke testing is a simple process to ensure the core part of your solution works smoothly when you add new ones.
The term whiteboarding usually refers to the use of a large whiteboard for collaborative work like designing, planning, and ideating.
Jie Weng discusses how he and his team work to surface actionable insights and get to the lowest level of the data to move the needle.
