2025-03-12
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#customer experience#product strategy
Kayode Adeniyi
202108
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Mar 12, 2025 ⋅ 5 min read

A guide to building product features users don’t know to ask for

Kayode Adeniyi I am a software engineer with a technology consulting mindset. My interest lies in creating and using technologies to increase the quality of life, and ease of doing business.

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2 Replies to "A guide to building product features users don’t know to ask for"

  1. This essay emphasizes an important product development feature that’s often missed! Direct customer feedback is essential, but understanding unarticulated needs might reveal unique solutions users didn’t realize they needed. Your statistics on consumers’ inability to forecast future requirements emphasize the relevance of behavioral insights and user interactions. Finding the correct balance between users’ words and actions is key. Using observational methodologies will improve the design process and create more meaningful solutions that solve real problems. Excited to see how PMs use these strategies for breakthrough inventions!

  2. This is such a valuable guide! Building features users don’t know to ask for is where true innovation happens. It’s all about understanding real needs before they’re even voiced. Great read!

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