Eric Chung UX designer focused on creating meaningful user value and business impact for B2B products. I also write about design.

Stories by Eric Chung

Information Architecture UX

Organizing and categorizing content in information architecture

UX Design

Here are some of the best techniques for organizing and categorizing content using personas and user journeys to guide UX decisions.

Eric Chung
Jul 12, 2023 ⋅ 8 min read
Designing Ethical AI User Interfaces

Best practices for designing ethical AI user interfaces

UX Design

These are the essential best practices for designing ethical AI user interfaces that prioritize user trust and confidence.

Eric Chung
Jul 6, 2023 ⋅ 6 min read
What is Jakob's Law?

Jakob’s Law: Creating familiar and user-centric interfaces

UX Design

One principle UX designers should follow is Jakob’s Law, which ensures users feel right at home from the moment they engage with a product.

Eric Chung
Jun 22, 2023 ⋅ 6 min read
Miro Logo

How to use Miro for creating UX sitemaps

UX Design

A strong use case for Miro is for UX sitemaps, which can help designers visualize the structure, flow, and navigation of a website or app.

Eric Chung
Jun 19, 2023 ⋅ 6 min read
Using Progressive Disclosure

Using progressive disclosure for complex content

UX Design

Progressive disclosure is a design technique that involves revealing information gradually based on the user’s needs.

Eric Chung
Jun 8, 2023 ⋅ 6 min read
A Bar Chart on Stand

How to get candid answers with guerilla usability testing

UX Design

Guerilla usability testing is an informal and cost-effective way to get candid feedback from real users. Here’s how to use it.

Eric Chung
May 31, 2023 ⋅ 7 min read
Creating Company's Design Vision

Looking forward: Creating your company’s design vision for the future

UX Design

Having a clear design vision is essential for any company that wants to create impactful, memorable experiences for its customers.

Eric Chung
May 10, 2023 ⋅ 12 min read
Configuring Horizontal and Vertical Scrolling in Figma

Configuring horizontal and vertical scrolling in Figma

UX Design

In Figma, you can configure both horizontal and vertical scrolling to create a seamless digital user experience.

Eric Chung
May 3, 2023 ⋅ 6 min read
Discoverability UX

Best practices for discoverability in UX

UX Design

Creating discoverable via navigation design, search functionality, and content optimization is essential to any digital product’s success.

Eric Chung
Apr 27, 2023 ⋅ 8 min read
Figma Logo

Using layer masks correctly in Figma

UX Design

Layer masks are a powerful tool in Figma that can be used to hide and reveal specific parts of a layer without deleting them.

Eric Chung
Apr 21, 2023 ⋅ 6 min read
Using Task Analysis for Better UX

Using task analysis to improve your UX design

UX Design

Here’s how conducting a task analysis works, as well as the best practices and benefits of using the process to inform design decisions.

Eric Chung
Mar 31, 2023 ⋅ 6 min read
Build Accessible Design System

How to build an accessible design system

UX Design

Design systems are meant to enable design teams to create consistent experiences more efficiently for all types of users.

Eric Chung
Mar 14, 2023 ⋅ 8 min read