Eric Chung UX designer focused on creating meaningful user value and business impact for B2B products. I also write about design.

Stories by Eric Chung

Creating user friendly support docs that relieve CS strain

Creating user friendly support documents that relieve customer support strain

UX Design

Ideally, UX designers should collaborate with customer support agents more often to improve user experience. Here’s how they can start.

Eric Chung
Mar 21, 2024 ⋅ 7 min read
Invision Logo

InVision is shutting down — where does that leave design collaboration services?

UX Design

InVision has announced the sale of their design collaboration tool, along with the discontinuation of their services by the end of 2024.

Eric Chung
Mar 12, 2024 ⋅ 6 min read
Using Penpot to Bridge Design and Development

Using Penpot to bridge design and development

UX Design

Penpot is an open source design and prototyping tool that aims to bridge the gap between designers and developers in the product workflow.

Eric Chung
Feb 29, 2024 ⋅ 6 min read
30 GPTs Design

34 UX GPTs you can use today

UX Design

OpenAI has introduced GPTs, a way for anyone to customize ChatGPT without having to code. Here are 34 you can use in your design workflow.

Eric Chung
Feb 28, 2024 ⋅ 6 min read
Hourglass Icon Over Clockface

The past and present of the skeleton screen  —  and how to use them

UX Design

You can use a skeleton screen to create a more engaging loading experience — it gives users a visual indication of progress.

Eric Chung
Feb 21, 2024 ⋅ 6 min read
Mobile App Onboarding Flow

Designing a mobile app onboarding flow

UX Design

Let’s talk about why user onboarding matters and some best practices to follow when designing a mobile app onboarding flow.

Eric Chung
Feb 14, 2024 ⋅ 8 min read
Glass Window Icon

Glassmorphism: What it is and how it’s going

UX Design

Glassmorphism is a UI trend that’s used to create the illusion of a glass-like texture to give a fresh, transparent feel to interfaces.

Eric Chung
Feb 2, 2024 ⋅ 7 min read
Age Inclusive Design for Web Interfaces

Age-inclusive design for web interfaces

UX Design

Explore the importance of age-inclusive design, the best principles to follow, and some tips for testing interfaces for age-inclusivity.

Eric Chung
Feb 1, 2024 ⋅ 8 min read
Menu Icon

Creating context menus for your app

UX Design

Discover the purpose of a context menu, the elements that comprise it, and some best practices for creating one.

Eric Chung
Jan 19, 2024 ⋅ 6 min read
Figma Logo

Configuring Figma’s auto layout wrap

UX Design

Figma’s auto layout feature has been a game changer for designers and developers, bridging the gap between design and frontend development.

Eric Chung
Jan 9, 2024 ⋅ 5 min read
List Document Over Brick Wall

UX list design made simple (with Figma template)

UX Design

From designing a simple list to a multiline list, there are many factors to consider that make lists accessible and visually appealing.

Eric Chung
Dec 20, 2023 ⋅ 6 min read
Adobe won't Acquire Figma: What This Means for Users

Adobe won’t acquire Figma: What does this mean for users?

UX Design

Adobe and Figma are going their separate ways, independently, after regulator scrutiny. Will users miss out on an Adobe-Figma future?

Eric Chung
Dec 19, 2023 ⋅ 4 min read