Eric Chung UX designer focused on creating meaningful user value and business impact for B2B products. I also write about design.

Stories by Eric Chung

How AI changed the way I approach design critiques

How AI changed the way I approach design critiques

UX Design

When AI made generating design concepts almost effortless, I realized the most valuable part of a critique was no longer the interface itself. It was understanding the context, tradeoffs, and judgment behind the final design. Here’s how AI has changed the way I run design critiques—and why I think that’s making them better.

Eric Chung
Jul 30, 2026 ⋅ 6 min read
Essential Graphic User Interface Design Principles

Essential GUI design principles for creating intuitive interfaces

UX Design

Explore the core principles of GUI design and learn how consistency, simplicity, feedback, accessibility, and user testing contribute to better digital experiences.

Eric Chung
Jul 21, 2026 ⋅ 15 min read
AI made design faster, but did it make it less intentional

AI made design faster, but did it make it less intentional?

UX Design

AI has accelerated design execution, but speed can come at the expense of intentionality. Learn how UX teams can preserve product thinking and judgment.

Eric Chung
Jun 18, 2026 ⋅ 9 min read
Cross-product navigation is broken — here’s how to fix it

Cross-product navigation is broken — here’s how to fix it

UX Design

As products evolve into ecosystems, navigation becomes a system-level challenge. This article explores how to align structure, context, and user journeys to create seamless movement across tools without confusion.

Eric Chung
Apr 24, 2026 ⋅ 9 min read

UI patterns for async workflows, background jobs, and data pipelines

UX Design

Designing for background jobs means designing for uncertainty. Learn how to expose job states, communicate progress meaningfully, handle mixed outcomes, and test async workflows under real-world conditions.

Eric Chung
Feb 13, 2026 ⋅ 10 min read
Designing For Dependency Management In UX

Designing for dependency management in UX

UX Design

Small actions can have large consequences in complex systems. Here’s how UX designers can manage dependencies so users feel informed and in control rather than blocked or blindsided.

Eric Chung
Dec 17, 2025 ⋅ 9 min read
UX For Reversible Actions: A Decision Framework For Designing With Recovery In Mind

UX for reversible actions: A decision framework for designing with recovery in mind

UX Design

I once sent a half-written email by accident, until Gmail saved me with an Undo button. Those tiny moments define trust in UX. In this guide, we’ll break down how to design reversible actions, when to use them, and how to choose the right recovery pattern for your product.

Eric Chung
Dec 3, 2025 ⋅ 8 min read
How To Make UX Initiatives Matter To PMs

How to make UX initiatives matter to PMs

UX Design

UX initiatives often struggle to make it onto the roadmap. Learn how to align design work with PM priorities, communicate impact in business terms, and collaborate early to turn user-focused ideas into product-backed initiatives.

Eric Chung
Nov 4, 2025 ⋅ 7 min read

How the full-stack product lead is changing the industry

Product Management

Learn why the shift from three-in-a-box to full-stack product leads is redefining product roles, collaboration, and career growth.

Eric Chung
Sep 25, 2025 ⋅ 6 min read
Stop Writing PRDs For AI — Start Using Prompt Sets Instead

Stop writing PRDs for AI — start using prompt sets instead

UX Design

AI is messy, unpredictable, and tough to capture in PRDs. Prompt sets give UX designers a way to test, refine, and align fast.

Eric Chung
Sep 9, 2025 ⋅ 7 min read

I’ve designed AI assistants — Here’s what actually works

UX Design

Learn how to design AI assistants that are purpose‑driven, user‑focused, and built on trust with reusable UI patterns and clear interactions.

Eric Chung
Aug 7, 2025 ⋅ 8 min read
Designing AI Products That Work For Both Users And The Enterprise

Designing AI products that work for both users and the enterprise

UX Design

Designing AI products isn’t just about users; it’s also about trust. Here’s what I learned about balancing usability with governance in enterprise UX.

Eric Chung
Jul 29, 2025 ⋅ 6 min read