2023-08-09
2453
#customer experience#product strategy
Aatir Abdul Rauf
176340
102
Aug 9, 2023 ⋅ 8 min read

Integrating customer support into your product strategy

Aatir Abdul Rauf I'm the director of product marketing at vFairs and also the author of the Behind Product Lines newsletter.

Recent posts:

Leader Spotlight Sam Schulte

Leader Spotlight: The tipping point to scale, with Sam Schulte

Sam Schulte, Vice President, Product Engineering at Inspirato, talks about the delicate balance between innovation and scale.

Jessica Srinivas
Feb 22, 2024 ⋅ 7 min read
How To Manage HiPPOs In The Workplace

How to manage HiPPOs in the workplace

Workplaces have tried to move away from layers and layers of hierarchy, with managers managing managers in a seemingly never-ending pyramid.

Robert Drury
Feb 22, 2024 ⋅ 4 min read
What Makes A Happy Customer

What makes a happy customer? Overview and strategies

Happy customers return value to the business and enable growth. Unhappy customers go to your competitors and bring their friends with them.

David Pereira
Feb 22, 2024 ⋅ 5 min read
Marc Singer Leader Spotlight

Leader Spotlight: Getting the right type of conversion, with Marc Singer

Marc Singer discusses OrthoFi’s position to help dental providers find the right type of conversions, i.e., patients at the right risk level.

Jessica Srinivas
Feb 21, 2024 ⋅ 7 min read
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