2023-03-24
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#customer experience
Bart Krawczyk
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Mar 24, 2023 ⋅ 4 min read

A guide to continuous interviewing

Bart Krawczyk Learning how to build beautiful products without burning myself out (again). Writing about what I discovered along the way.

Recent posts:

Carolyne Moran Leader Spotlight

Leader Spotlight: Balancing security, user control, and UX, with Carolyne Moran

Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.

Jessica Srinivas
Apr 16, 2024 ⋅ 7 min read
A Guide To Developing Customer Profiles

A guide to developing customer profiles

A customer profile is a document that outlines the ideal customers of a business-to-business (B2B) company.

Daniel Schwarz
Apr 16, 2024 ⋅ 5 min read
Evaluating Customer Experience Metrics

Evaluating customer experience metrics

Customer experience metrics are metrics that you can use to determine how customers perceive their interaction with your product.

Bartosz Jaworski
Apr 16, 2024 ⋅ 6 min read
Orly Stern Izhaki Leader Spotlight

Leader Spotlight: Tailoring products by industry and market, with Orly Stern Izhaki

Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.

Jessica Srinivas
Apr 15, 2024 ⋅ 5 min read
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