2023-03-24
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#customer experience
Bart Krawczyk
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Mar 24, 2023 ⋅ 4 min read

A guide to continuous interviewing

Bart Krawczyk Learning how to build beautiful products without burning myself out (again). Writing about what I discovered along the way.

Recent posts:

Prestige Pricing Strategy

Prestige pricing: Strategy, examples, and benefits

Prestige pricing targets customers who value quality and exclusivity, but it’s more than setting a high price.

Sara Nguyen
Jul 16, 2024 ⋅ 4 min read
Ashley Daniels Leader Spotlight

Leader Spotlight: Leveraging AI to improve customer experiences, with Ashley Daniels

Ashley Daniels talks about how Best Buy utilizes AI to transform the contact center space and optimize customer experiences.

Jenna Danoy
Jul 16, 2024 ⋅ 7 min read

Anticipating user needs with predictive analytics

Predictive analytics uses historical data, statistical algorithms, and machine learning techniques to forecast future outcomes.

Kayode Adeniyi
Jul 15, 2024 ⋅ 3 min read
Brad Bowers Leader Spotlight

Leader Spotlight: The difference between a product vs. project mentality, with Brad Bowers

Brad Bowers, Director, Digital Product Management at Pampered Chef, discusses what it means to have a project vs. product mentality.

Jessica Srinivas
Jul 15, 2024 ⋅ 7 min read
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