
After years of designing and building digital products, I’m sharing 10 UX lessons that challenged my assumptions about minimalism, AI, familiarity, and more.

Brand archetypes can define your personality, but they don’t tell you what to say. The imagined speaker technique turns an abstract archetype into a real voice you can write through.

Finding the right UX research participants is hard, and AI has made verifying them even harder. Here’s how to recruit real users, screen for quality, and use synthetic participants without compromising your research.

Navigation menus aren’t always the fastest way forward. Explore how search, personalization, AI, and conversational interfaces are changing how users find what they need, and why traditional navigation still matters.