In this post, I share the story of a team that overcame declining productivity through effective specialization, clear missions, and gradual change.
Alex Weinstein talks about how Hungryroot has been able to drive industry-leading retention in a saturated field via differentiation and AI.
Prestige pricing targets customers who value quality and exclusivity, but it’s more than setting a high price.
Ashley Daniels talks about how Best Buy utilizes AI to transform the contact center space and optimize customer experiences.
Predictive analytics uses historical data, statistical algorithms, and machine learning techniques to forecast future outcomes.
Brad Bowers, Director, Digital Product Management at Pampered Chef, discusses what it means to have a project vs. product mentality.
Prosci is a change management leader, renowned for its research-driven approach to managing and implementing change.
Marketing integration refers to strategically aligning marketing channels to create a consistent brand experience.
Kelsey Knight talks about one of the most exciting, yet challenging, aspects of ecommerce: that no one strategy works every single time.
By mastering cross-selling techniques you can build long-term customer relationships and increase your customer lifetime value (CLV).
Jason Kirby, Chief Product & Technology Officer at Magic Memories, talks about how to instill a lightweight product delivery process.
A dedicated data analyst (DA) on a team can be a game-changer for the quality and speed of product discovery.
