2022-10-24
1860
#customer experience
Bart Krawczyk
138660
Oct 24, 2022 â‹… 6 min read

How to increase customer retention: Strategies and examples

Bart Krawczyk Learning how to build beautiful products without burning myself out (again). Writing about what I discovered along the way.

Recent posts:

How outlier users spark product breakthroughs

Outliers show you where your product is brittle, where your assumptions break, and where your next act might be hiding.

Kayode Adeniyi
May 6, 2025 â‹… 6 min read
Michael Tuccinard Leader Spotlight

Leader Spotlight: Structuring unstructured chaos, with Michael Tuccinard

Michael Tuccinard discusses his efforts working with organizations to change perspectives and tactics around user experience.

Jessica Srinivas
May 6, 2025 â‹… 7 min read
Aislinn Wright Leader Spotlight

Leader Spotlight: The importance of remaining open-minded, with Aislinn Wright

Aislinn Wright talks about pillars that have shaped her product strategy, including open-mindedness and always asking why.

Sibel Bagcilar
May 1, 2025 â‹… 6 min read
How To Effectively Manage Design Teams

How to effectively manage design teams as a PM

Between ignoring your design team and micromanaging them, there’s a sweet spot where you all can deliver great results.

Bartosz Jaworski
Apr 30, 2025 â‹… 4 min read
View all posts

Leave a Reply