Outliers show you where your product is brittle, where your assumptions break, and where your next act might be hiding.
Michael Tuccinard discusses his efforts working with organizations to change perspectives and tactics around user experience.
Aislinn Wright talks about pillars that have shaped her product strategy, including open-mindedness and always asking why.
Between ignoring your design team and micromanaging them, there’s a sweet spot where you all can deliver great results.