Chris Baltusni talks about the difference between adopting an omnichannel approach versus a multichannel one.

Akash Gupta discusses the importance of empowering analytics and business intelligence teams to find “golden nuggets” of insights.

Lori Edwards, Director of Product at Niche, discusses challenges with the transition from an individual contributor to a people manager.

Corina Santoro talks about how her team made the prediction that customers in the beauty school industry are going to prefer digital learning.

Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.

Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.

Keith Agabob shares examples of creating business cases from research, data, and consumer insights to remove opinions around what to build.

Darlene Miranda discusses the importance of creating an obvious link between customer experience metrics and the business outcome.

Mark Francis discusses the importance of stakeholders across all business groups embracing the need for documentation and transparency.

Steve Chazin, VP of Products at Alarm.com, shares how he was re-hired by Steve Jobs to help turn Apple around.

Deepika Manglani discusses major transitions she’s worked on at Tribune Publishing, including a divestiture and application migration plan.

Mina Ghaani talks about how she instills a supportive culture in her team by emphasizing that “no idea is too wild or too out there.”