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Service design can help our organizations innovate customer experience and build brand loyalty — and it’s great for small businesses.
Shane Eleniak discusses seeing value from the lens of subscribers, the service provider, and across the different personas in the platform.
I often help product teams move from reactive, stakeholder-driven ways of working to strategic, outcome-driven ways. In this process, I […]
Mutative processes data with better performance than both Immer and native reducers. Let’s compare these data handling options in React.