Sara Nguyen My greatest career achievement was when I was recognized as "GIF Master" for my GIFs in the company Slack channel. A close second is that I've written over 600,000 words in the past two years.

Stories by Sara Nguyen

What Is A Balanced Scorecard? Examples And Template

What is a balanced scorecard? Examples and template

Product Management

A balanced scorecard provides a comprehensive overview of how a company is performing currently, taking into account finances, operational processes, customer satisfaction, and employee performance.

Sara Nguyen
Aug 17, 2023 ⋅ 5 min read
Understanding Heatmaps: A Comprehensive Guide To Data Visualization

Understanding heatmaps: A guide to data visualization

Product Management

Heatmaps help you discover why users are behaving the way they do when they visit your website or use your product. It’s a powerful way to see how users respond to your application and why they may or may not be converting.

Sara Nguyen
Aug 7, 2023 ⋅ 5 min read
Better Decision-Making With The Ladder Of Inference

Better decision-making with the ladder of inference

Product Management

The ladder of inference is a tool you can use to evaluate whether your thought process is based on reality or an assumption.

Sara Nguyen
Jul 31, 2023 ⋅ 4 min read
Fiedler's Contingency Theory Of Leadership: Definition, Examples

Fiedler’s contingency theory of leadership: Definition, examples

Product Management

The core premise of contingency theory is that there’s no universally correct way to lead a team or make decisions. Instead, it advocates for a strategy that’s flexible and adaptable to the situation at hand.

Sara Nguyen
Jul 28, 2023 ⋅ 5 min read
The OODA Loop Decision Making Model: Meaning, Process, Examples

The OODA loop decision making model: Meaning, process, examples

Product Management

The OODA loop strategy is a decision-making process designed to facilitate quick and efficient problem-solving before your competitors can.

Sara Nguyen
Jul 21, 2023 ⋅ 5 min read
BHAG: How To Create Big, Hairy, Audacious Goals (With Examples)

BHAG: How to create big, hairy, audacious goals (with examples)

Product Management

Setting a big hairy audacious goal (BHAG) can help excite your team about their projects. A compelling BHAG can create an environment of innovation backed by employees with a shared commitment.

Sara Nguyen
Jul 12, 2023 ⋅ 4 min read
A Guide To Network Diagrams

A guide to network diagrams

Product Management

A network diagram is a visual tool that allows you to evaluate your tasks and understand their relationship to one another.

Sara Nguyen
Jul 11, 2023 ⋅ 4 min read
Customer Retention Rate: Meaning, Formula, How To Calculate

Customer retention rate: Meaning, formula, how to calculate

Product Management

While many product managers focus on gaining new customers as fast as possible, it doesn’t do much for overall business growth if they leave as quickly as they arrived.

Sara Nguyen
May 29, 2023 ⋅ 8 min read
What is a profit and loss statement? Examples and template

What is a profit and loss statement? Examples and template

Product Management

Creating accurate P&L statements helps you understand whether your expenses are worth their cost. Otherwise, you won’t know what’s causing the failure or success of your business.

Sara Nguyen
May 16, 2023 ⋅ 5 min read
How Expectancy Theory Can Motivate Your Team

How expectancy theory can motivate your team

Product Management

The basis of expectancy theory is linking high efforts to desirable outcomes. Learn how implementing expectancy theory can motivate your team.

Sara Nguyen
May 3, 2023 ⋅ 6 min read
Top 15 Product Manager Certification Programs

Top 15 product management certification programs

Product Management

These certifications cater to various skill levels, interests, and budgets, and some include both free and paid options. While some are fully online, others offer opportunities for in-person education and networking.

Sara Nguyen
Apr 28, 2023 ⋅ 21 min read
What Is Product Cost? Definition, Formula, And Examples

What is product cost and how to calculate (with example)

Product Management

Put simply, understanding the costs of developing a product, feature, or update helps you make more informed decisions throughout the product lifecycle.

Sara Nguyen
Apr 25, 2023 ⋅ 5 min read