Corina Santoro talks about how her team made the prediction that customers in the beauty school industry are going to prefer digital learning.
Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.
Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.
Keith Agabob shares examples of creating business cases from research, data, and consumer insights to remove opinions around what to build.
Darlene Miranda discusses the importance of creating an obvious link between customer experience metrics and the business outcome.
Mark Francis discusses the importance of stakeholders across all business groups embracing the need for documentation and transparency.
Steve Chazin, VP of Products at Alarm.com, shares how he was re-hired by Steve Jobs to help turn Apple around.
Deepika Manglani discusses major transitions she’s worked on at Tribune Publishing, including a divestiture and application migration plan.
Mina Ghaani talks about how she instills a supportive culture in her team by emphasizing that “no idea is too wild or too out there.”
Alex Swain talks about how the key to avoiding building a product that nobody will purchase is to always challenge assumptions.
Drew Wrangles, Head of Product & Design at Taskrabbit, shares his experiences leading product localization.
Levent Bas discusses Found’s focus on leveraging individual insights to create a comprehensive health profile of each member.