2024-05-20
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#customer experience
Souradeep Ghosh
190119
May 20, 2024 â‹… 3 min read

Creating a consumer behavior playbook for your product

Souradeep Ghosh Souradeep is a Senior Product Manager at Eventbrite, the largest self-service ticketing platform for live experiences. For the last decade, Souradeep has built and scaled products across APAC, EMEA, and LATAM in both startups and big tech. Over weekends, he helps others break into product management through mentorship sessions.

Recent posts:

4 Strategies For AI Personalization That Actually Work

4 strategies for AI personalization that actually work

If you get AI personalization right, you’ll see higher customer retention, increased trust, and long-term revenue growth.

Kayode Adeniyi
Mar 18, 2025 â‹… 4 min read
Kevin Erdner Leader Spotlight

Leader Spotlight: How improv comedy influences product management, with Kevin Erdner

Kevin Erdner, Senior Director of Product Management at Labcorp, shares the lessons improv comedy taught him about product management.

Sibel Bagcilar
Mar 18, 2025 â‹… 8 min read
Isaac Szymanczyk Leader Spotlight

Leader Spotlight: The role of storytelling in change management, with Isaac Szymanczyk

Isaac Szymanczyk talks about how storytelling and effective communication are essential in getting people to rally behind change.

Jessica Srinivas
Mar 17, 2025 â‹… 7 min read
Rick Agajanian Leader Spotlight

Leader Spotlight: Building and maintaining mission-critical software, with Rick Agajanian

Rick Agajanian talks about the real impacts of working on mission-critical software for the professional service industry.

Sibel Bagcilar
Mar 14, 2025 â‹… 8 min read
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