Monica Dhiman I am passionate about solving business problems by bringing the team together and removing impediments. I started my career as a business analyst before moving into product management. I am a Certified Scrum Master and I also write my thoughts about product management at MonicaDhiman.com.

Stories by Monica Dhiman

Creating Strategy Maps - Examples And Tips

Creating strategy maps: Examples and tips

Product Management

A strategy map is a tool that illustrates an organization’s strategic objectives and the relationship between them using a visual diagram.

Monica Dhiman
Nov 13, 2024 ⋅ 3 min read

An overview of Design for Six Sigma (DFSS)

Product Management

Design for Six Sigma is a product design methodology built off of Six Sigma with a focus on quality and reliability.

Monica Dhiman
Sep 30, 2024 ⋅ 4 min read
An Overview Of Customer Experience KPIs

An overview of customer experience KPIs

Product Management

Monitoring customer experience KPIs helps companies understand customer satisfaction, loyalty, and the overall experience.

Monica Dhiman
Jul 24, 2024 ⋅ 5 min read
A Guide To Acceptance Test-Driven Development (ATDD)

A guide to acceptance test-driven development (ATDD)

Product Management

ATDD is an agile methodology involving collaboration to define acceptance criteria before starting any development.

Monica Dhiman
May 9, 2024 ⋅ 6 min read
An Overview Of Themes

An overview of themes

Product Management

A theme is a high-level goal or overarching idea that represents how a product will deliver value to its customers.

Monica Dhiman
Feb 2, 2024 ⋅ 4 min read
A Guide To Recognizing And Managing Unconscious Bias

A guide to recognizing and managing unconscious bias

Product Management

In product management, unconscious biases can impact decision making in various activities like designing and user research.

Monica Dhiman
Dec 4, 2023 ⋅ 5 min read
A Guide To Using A Value Proposition Canvas

A guide to using a value proposition canvas

Product Management

A value proposition canvas is a great tool to utilize when creating a new feature, entering a new market, or testing product market fit.

Monica Dhiman
Nov 7, 2023 ⋅ 3 min read
A Guide To CSM Certifications

A guide to CSM certifications

Product Management

The Certified Scrum Master certification focuses on the scrum framework and understanding team accountabilities, scrum events, and artifacts.

Monica Dhiman
Sep 12, 2023 ⋅ 5 min read
A Guide To Observability

A guide to observability

Product Management

Observability provides insights into the performance of your product based on the logs, traces, and metrics generated by your systems.

Monica Dhiman
Jul 25, 2023 ⋅ 5 min read
Value Stream Mapping: Examples, Process, Template, And Symbols

Value stream mapping: Examples, process, template, and symbols

Product Management

Value stream mapping is a lean tool that documents the step-by-step processes required to bring a product or service to market.

Monica Dhiman
Jun 15, 2023 ⋅ 5 min read
Boss Vs. Leader: The Difference And Why It Matters

Boss vs. leader: The difference and why it matters

Product Management

While a boss can manage tasks and enforce rules and deadlines, a leader motivates and inspires their team by fostering a collaborative work environment throughout the product lifecycle.

Monica Dhiman
May 23, 2023 ⋅ 7 min read
Guide To Using S-Curves In Project Management

Guide to using S-curves in project management

Product Management

The S-curve is a widely used project management tool to track and analyze progress. Learn how an S-curve graph can help PMs make the right decisions at the right time.

Monica Dhiman
Apr 19, 2023 ⋅ 6 min read