David Cost talks about ways his team has removed user friction from Rainbow’s website by migrating to Shopify and leveraging Shop Pay.

Karen Letendre talks about how she helps her team advance in their careers via mentorship, upskilling programs, and more.

Aditi Jain discusses listening to your consumers’ emotional needs and using that to create an experience that goes beyond just transactional.

Dane Molter shares how he pushes his teams to adopt a business mindset and to think about the broader portfolio and overall business impact.

Jarrad Lokes, Director of Digital Product Management at Trupanion, shares how trust is an artifact of the transparency and value you provide.

Drew Doman, VP of Product at Apptegy, talks about leveraging tenets in product management rather than strictly relying on processes.

Alex Guernon talks about how she promotes a data-centric culture, including leading by example and giving PMs an effective measurement system.

Nick Ehle talks about minimizing dependencies by designing teams and organizations to be as empowered as possible.

Carolina Devia Angarita about the importance of understanding who your customers are and what they’re thinking when they come to your site.

Bryanne Pashley talks about how she enhances and develops soft skills, such as empathy, within her team.

Pratiksha Rao, Head of Product, Thumbtack Pro at Thumbtack, shares how she works to empower her teams to grow as individuals and with the organization.

Tim McConville talks about how, rather than viewing a big win as an endpoint, he views it as a signal for potential greater success.