Impact mapping is a lightweight, collaborative planning technique for teams that want to make a big impact with software products.

Spending enough time to understand the underlying problems of your users is the key to success in product management.

A BPMN diagram is a visual representation of the steps, activities, and flows of processes within your organization.

Confirmation bias occurs when an individual makes decisions that are consistent with their existing beliefs by selectively looking at data.

A stakeholder matrix is a chart that shows the levels of interest and involvement of particular people or organizations towards a product.

With internal products, the PM has to navigate internal stakeholders and company politics, as well as change management and adoption.

A user flow diagram is a visual representation of a user’s journey through your product that shows the sequence of actions that a user takes.

Facilitation refers to leadership techniques that aim to make activities requiring stakeholder alignment easier and more efficient.

Embracing incremental innovation is not only a way to remain competitive but also a way to continuously improve and exceed customer expectations.

Qualitative and quantitative research each have their strengths and limitations and are often used in combination to provide a more comprehensive understanding of users.

RACI charts help communicate and clarify the roles and responsibilities of people working together. In product management, it adds support for alignment and communication.

While the generic term of risk applies to an organization, product risk refers to the effect of uncertainty on developing a product.