Mandy Steinmetz, VP of Product at Muck Rack, recounts her unconventional journey to product management and how being forced to learn on the fly gave her the confidence to try new things as she progressed to leadership roles.

Mike Donovan, SVP of Product at Sauce Labs, discusses how leading an open source community is similar to running a SaaS company — you’re doing it to solve a problem that a lot of people care about.

Partho Ghosh, VP of product at SecurityScorecard, talks about how the growth PM role has evolved and the ever-closing gap between growth and core product management.

In this interview, we chatted with Susan Stavitzski, senior product manager at CarMax. She discusses her career journey and how she does customer discovery.

Product ops helps to scale the product team, improves feature adoption, and accelerates feedback loops between product, engineering, and customer success teams.

Whether your organization errs on the side of detailed scoping or takes a more agile, plan-as-you-go approach, communication at all levels is paramount for engineering and product team managers.