Kike Peña I'm a senior product design manager, and I've been working in the industry for more than 14 years now. I'm really passionate about collaborating and knowing amazing people. I love leading teams, developing good health, and finding people's tremendous potential to generate an excellent work environment.

Stories by Kike Peña

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Good service, bad service: The CX at the core of technology

UX Design

Customer experience is largely dictated by good and bad service. But what are best practices here? And how do they affect CX?

Kike Peña
May 24, 2024 ⋅ 8 min read