Russell Goldman talks about the possibilities and challenges associated with bringing GenAI into a combined retail and software space.

Ian Evans talks about building a SaaS org from the ground up and how prioritization is one of the hardest components to address.

Shira Gershoni talks about how her team thinks about real-life moments or frustrations that impact the customer’s overall experience.

Tamara Pluviose discusses her approach to design thinking workshops that promote problem-solving, brainstorming, and customer-centricity.

Anish Chadda discusses the importance of having a “bias for action” — iterating quickly instead of focusing on creating a perfect prototype.

David Krell, VP of Product at Going, talks about the fallacy that PMs have to be in a position of authority to do vision-led work.

Jennifer Musser Metz, VP Product Management — Core Platforms & Expansion at Paramount+, talks about the importance of horizon spotting.

Dianna Lyngholm, Director of Creative Services + CX at FUN.com, talks about strategies for creating an authentic relationship with customers.

Kristina Bailey discusses the careful balance of knowing the business outcomes you want to achieve while balancing customer outcomes.

Brian Peterson discusses how he creates empowered teams by establishing a shared vision across teams, organizations, and the company.

Payton White talks about how to create a consistent experience by maintaining the feeling that the brand wants to evoke in the customer.

Ben Hackett discusses the balance of revenue and core cultural values and how ruthless prioritization comes from first-principles thinking.