Liz Li, CPO of Velocity Global, discusses the importance of meaningful interactions in tech plus services that contribute to company goals.
Priyankka Mani talks about how emotional intelligence ties closely to outcomes and how empathy and curiosity are key to enhancing learning.
Angela Suthrave talks about the importance of understanding the assumptions, foundations, and boundaries behind a strategy.
David Bloom shares the importance of storytelling in product, and how talking to people the right way enables them to be effective.
Chris Baltusni talks about the difference between adopting an omnichannel approach versus a multichannel one.
Lori Edwards, Director of Product at Niche, discusses challenges with the transition from an individual contributor to a people manager.
Carolyne Moran discusses how to balance accessibility, regulations, compliance, and self-serve capabilities within a complex security product.
Orly Stern Izhaki discusses how expanding products globally requires adjusting the user journey based on the market, region, or culture.
Darlene Miranda discusses the importance of creating an obvious link between customer experience metrics and the business outcome.
Mark Francis discusses the importance of stakeholders across all business groups embracing the need for documentation and transparency.
Mina Ghaani talks about how she instills a supportive culture in her team by emphasizing that “no idea is too wild or too out there.”
Drew Wrangles, Head of Product & Design at Taskrabbit, shares his experiences leading product localization.