Ian Khor Senior Product Manager @ Octopus Deploy | Ex-lawyer | Enthusiast of all things Agile, LEAN, JTBD, and RICE

Stories by Ian Khor

Change Control Process Steps Template

What is a change control process? Steps and template

Product Management

PMs need to put methods, frameworks, and systems in place that minimize the adverse impact and maximize the potential of the changes, and a change control process does this well.

Ian Khor
Apr 21, 2023 ⋅ 5 min read
How To Write A Problem Statement: Template And Examples

How to write a problem statement: Template and examples

Product Management

As a PM, you and your team likely will face many different customer pain points, needs, and opportunities. It helps to have a well-structured, evidence-based problem statement.

Ian Khor
Apr 12, 2023 ⋅ 7 min read
Simple Root Cause Analysis Using The Five Whys Framework

Simple root cause analysis using the Five Whys framework

Product Management

It is always good to get into the habit of asking “why?” This is where the Five Whys framework steps in.

Ian Khor
Mar 27, 2023 ⋅ 7 min read
How To Achieve Business Agility Using Agile Concepts

How to achieve business agility using agile concepts

Product Management

Business agility is characteristic — it’s a company’s ability to respond decisively and swiftly to fluctuating market conditions and changing customer needs.

Ian Khor
Mar 21, 2023 ⋅ 5 min read
Align Your Team Using A Team Charter (With Template)

How to align your team using a team charter (with template)

Product Management

By having a team charter, teams can have more focus and direction. It clearly spells out what the team will and won’t be working on.

Ian Khor
Mar 1, 2023 ⋅ 5 min read
How Agile Spike Stories Explore Product Uncertainties

How agile spike stories explore product uncertainties

Product Management

Taking the time to write and execute a spike can save your squad from creating anything that they are unsure about.

Ian Khor
Feb 21, 2023 ⋅ 4 min read
What Is A Burndown Chart And How To Use It Like A Product Manager

What is a burndown chart?

Product Management

As a PM, tracking and managing work via a burndown chart is a shared responsibility with the engineering manager and scrum master of the team.

Ian Khor
Jan 31, 2023 ⋅ 4 min read
How To Create An Effective Risk Register Like A Product Manager

How to create a risk register

Product Management

Both risks and rabbit holes can easily be captured, discussed, and organized into a table known as a risk register.

Ian Khor
Jan 19, 2023 ⋅ 7 min read
A Guide To Product Manager Resumes: Tips, Tricks, And Examples

A guide to product manager resumes: Tips, tricks, and examples

Product Management

Having an appropriately worded, structured, and simple resume goes a long way to showcase who you are and why you are the best candidate for the job.

Ian Khor
Dec 14, 2022 ⋅ 8 min read